Focus On

Lenczner Slaght hires director of client operations

Tuesday, April 09, 2019 @ 12:57 PM | By John Chunn

Lenczner Slaght announced that Ursula Dorosh is the firm’s new director of client operations.

According to Lenczner Slaght’s press release, Dorosh is responsible for managing the Toronto litigation firm’s process improvement initiatives to address specific operational needs for its clients.

“We are excited to add Ursula to our team. She will make us better, faster and more efficient. That’s how we will further enhance the value we deliver to our clients, every day,” said Tom Curry, managing partner. “Combining our top legal talent with top business talent is a key part of our strategy. We look forward to having Ursula lead the way on client operations.”

Prior to joining the Lenczner Slaght, Dorosh worked for one of Canada’s largest law firms for nearly a decade, where she successfully launched a business intelligence research department, a pricing function and an internal resource centre.

She has a background in proposal writing which evolved into a process-oriented approach to departmental and legal service operations. She has led a variety of process improvement and technology implementation projects for improved client service.