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High stakes bring high emotions

Thursday, May 26, 2016 @ 8:00 PM | By Saul Chernos

Nathalie Boutet, a family lawyer in Toronto, was working with opposing counsel to draft a separation agreement when she began feeling flustered.

“It was a very difficult file,” Boutet recalls. “It had been over a year, trust between the two clients had eroded, and it was getting late. We were arguing over a point, and she (the opposing counsel) was starting to go into a cycle.”

Feeling on edge herself, Boutet recognized the need to avoid an escalation.

“I wanted to get excited back at her,...