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Double trouble

Thursday, October 15, 2015 @ 8:00 PM | By Sara Supple and Deborah Wilson

Remote deposit capture (RDC) allows some bank customers to take pictures of cheques with smartphone apps or scanners and deposit them electronically. While this exciting development has introduced tremendous efficiencies for banks, businesses and consumers, it has also had the effect of increasing the risk of duplicate cheque deposits.

Two new causes of duplicate cheque deposits have emerged in the RDC environment: customer error and fraud. For example, one spouse could deposit a cheque to a joint account via RDC, and the other, unaware, could deposit...