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Confirmation bias impacts the ways we think and lead

Thursday, June 11, 2015 @ 8:00 PM | By Jim Murray

Most of what leaders do to encourage high performance in their organizations likely produces the opposite of what they intend. Brain science provides powerful insights into our common suffering — “the human condition.” In simple terms, this means people are fallible and imperfect. Since employees are people too, leaders and managers need to be cognizant of this research.

As humans, we are bad at recognizing when we don’t know something, and very good at making stuff up. We like to explain things to others (as well...