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Delicately handling the demanding client

Thursday, April 02, 2015 @ 8:00 PM | By Natalie Alcoba

Generally speaking, people don’t look up securities litigator Greg Temelini because they’re happy. In fact, they’re probably stressed. Maybe they’re being sued, or want to sue, and they’re hoping he can help.

It’s the kind of situation that could lend itself to volatile reactions, especially on the part of clients navigating unfamiliar waters.

Whether it’s being on the receiving end of abusive language, fielding calls from micro-managing clients or those who like to shop around for advice from neighbours and the like, lawyers are bound to...