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Law firms, legal departments failing to embrace innovation, Deloitte survey finds

Monday, June 19, 2017 @ 12:31 PM | By Paula Kulig

In-house legal departments and law firms in Canada are missing an opportunity to be at the top of their game by neglecting to unleash the full potential of technology, according to a survey by professional services firm Deloitte.

Mitch Kowalski, Gowling WLGBut the failure to fully utilize technology and transform operations goes beyond merely enhancing client service, and could have an impact on the practice of law itself, said Mitch Kowalski, a lawyer, author and the inaugural Gowling WLG visiting professor in legal innovation at the...