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Reference letters: The good, the bad and the tombstone

Tuesday, July 25, 2017 @ 12:13 PM | By Richard Johnson

Sometimes there are clear-cut instances where an employee has committed misconduct that gives an employer just cause to dismiss the employee. However, obvious instances of just cause are rare indeed. The overwhelming majority of dismissals are without cause and many raise an eternal debate for employers: whether or not to provide the dismissed employee with a reference letter.

In my experience, most employers grapple with this issue because of three main concerns:

They have been taught that it is generally a bad idea to provide a...