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The Coach: Managing your clients | Gary Mitchell

Wednesday, August 16, 2017 @ 2:12 PM | By Gary Mitchell

From the start you must fully understand your clients’ needs in order to manage them and deliver your services. I can’t stress this enough.

Unless the matter is trivial or a one off document or something else that doesn’t require further knowledge on our part, that means investing some time right out of the gate getting to fully understand their business, objectives, strategic plan, where this particular legal issue fits in and what they are trying to achieve. That is at the very least. So before...