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Software pilots measure balance of risk versus reward

Monday, March 05, 2018 @ 10:28 AM | By Carolyn Gruske

It seems like every day a new technology offering hits the market that promises to automate legal tasks or make them more efficient in some other way. Often they’re marketed with terms like artificial intelligence (AI) or machine learning.

As attractive as some of these software tools may seem, most firms aren’t in the position to take them for a spin and see if they live up to their claims. The costs in time and infrastructure and technological knowledge are just too great.

However, a few...